Your privacy is our priority. This Privacy Policy outlines how we collect, use, safeguard, and disclose your personal information when you visit our website (saftechnicalservices.com) and use our online forms and services.

1. Information We Collect

We collect information that you voluntarily provide to us, as well as data automatically collected when you interact with our website.

• Personal Information: When you fill out a contact form, request a free consultation, or email us, we may collect your name, email address, phone number, company name, and project details.

• Usage Data: We use tracking tools (such as Google Analytics and Google Tag Manager) to automatically collect non-personally identifiable information. This includes your IP address, browser type, device information, pages visited, and the time and date of your visit.

2. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your inquiries and provide quotes for engineering, MEP, and DEWA approval services.

• To operate, maintain, and improve our website and user experience.

• To communicate with you regarding your project, technical submissions, or customer service requests.

• To monitor and analyze website traffic and marketing campaign performance.

3. Cookies and Tracking Technologies

Our website uses “cookies” and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use them to understand site usage, remember your preferences, and track the effectiveness of our digital advertising. You can choose to disable cookies through your browser settings, though some features of our website may not function properly without them.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following situations:

• Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., website hosting, CRM platforms), provided those parties agree to keep this information confidential.

• Legal and Regulatory Authorities: We may disclose your information if required by law or to comply with official requests from UAE government authorities (such as DEWA) as part of your project approval process.

5. Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those external sites. We encourage you to review the privacy policies of any website you visit.

7. Your Data Rights

Depending on your jurisdiction, you have the right to request access to the personal data we hold about you, request corrections to any inaccurate data, or request the deletion of your personal information from our systems. To exercise these rights, please contact us using the details below.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

SAF Technical Services

• Email: projects@saftechnicalservices.com

• Phone: +971 50 568 9915